Privacy Policy

1. Introduction

Barton Care Pty Ltd (ABN 24 129 584 311) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, including through our website at www.bartoncare.com.au.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

• Personal information such as your name, email address, and phone number
• Recruitment information including qualifications, AHPRA registration details, and professional experience
• Compliance documents such as police checks and Working With Children Checks (WWCC)
• Health information where required for the role (e.g., vaccination status)

3. How We Collect It

We collect personal information:

• Directly from you via website forms, recruitment applications (through our partner EntireHR), phone calls, and email
• From third parties including referees, AHPRA, and background check providers

4. Why We Collect It

We collect and use your personal information for the following purposes:

• To respond to your enquiries
• To process job applications
• To verify qualifications and compliance requirements
• To match candidates with appropriate client facilities
• To meet regulatory and legal obligations
• To improve our services and website

5. Who We Share It With

We may share your personal information with:

• Client facilities where you may be placed for work
• Entire On Hire (payroll processing)
• MYOB (accounts and financial management)
• Background check and compliance providers
• Government agencies where required by law
• Professional regulators (e.g., AHPRA)

6. Service Providers

We use the following third-party service providers to operate our website and business:

• Vercel — hosting and content delivery
• Supabase — secure data storage
• Resend — transactional email delivery
• MYOB — accounts and financial management
• Entire On Hire — candidate management and payroll

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes technical measures such as encryption, access controls, and secure hosting, as well as organisational measures such as staff training and internal policies.

8. Access and Correction

You may request access to or correction of your personal information by contacting us using the details in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with the Australian Privacy Principles.

9. Cookies and Analytics

We use Vercel Analytics for anonymised usage data to understand how visitors use our site and to improve its performance. For more detail on how we use cookies and similar technologies, see our Cookie Policy.

10. Google Reviews

We display reviews sourced from our Google Business Profile via the Google Places API. Review content — including author name, rating, review text, and profile photo — is cached on our servers to improve site performance. This information is publicly available on Google.

11. Complaints

If you believe we have breached the Australian Privacy Principles, please contact our Privacy Officer using the details below. We will investigate your complaint and respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

13. Contact

For questions about this Privacy Policy or to make a privacy-related request, contact our Privacy Officer:

• Privacy Officer: Director of Finance
• Phone: (03) 9059 8041
• Website: www.bartoncare.com.au/contact-us